How to Place an Order on ENTEK: A Step-by-Step Guide for Procurement Teams

What do you need before placing your first order?

Three things: a branch with a saved location, an account that is allowed to create orders, and a decision on how you will pay. Every order on ENTEK is delivered to one of your company's branches, so the branch — not a typed address — anchors the whole flow. If the site you want to supply is not registered yet, you can add it during the order without leaving the page. It also helps to agree internally on the payment route: your company's account balance, a card payment through a secure payment page, or cash.

How do you place an order on ENTEK?

You place an order in eight steps on a single page: choose the branch, add products, review the totals, set the delivery, pick a payment method, and submit. Here is the exact sequence:

1. Open "New Order" from the Orders section of your dashboard.
2. Select the receiving branch. In the "Delivery Location" card, choose a branch from the "Select Branch" list, or click "Add Branch" to register a new site on the spot. A map confirms the branch's saved location — that is exactly where the delivery will go.
3. Add products and quantities. The "Products" section now shows only items that can be delivered to the selected branch's location. Search by name, filter by category or supplier, and sort by price or newest. Click a product to add it; the quantity starts at the product's minimum order quantity, and some products ask you to pick options or add-on services before you can continue.
4. Review "Order Details." Each selected product appears with its quantity, unit price, delivery fee, and VAT, and the "Order Summary" totals everything: subtotal, delivery fees, VAT lines, add-on services, and the final "Total Amount."
5. Decide whether the order repeats. For a one-time purchase, leave the "Recurring Order" switch off. For scheduled supply — a weekly diesel delivery, for example — switch on "Enable Recurring Order" and configure the schedule (details below).
6. Set the delivery options. For a one-time order, pick a "Preferred Date" and one of the available time slots, then select the team member who will sign the delivery note. You can add a new user here if your role allows it.
7. Choose the payment method. Under "Payment Options," select Balance, Credit Card, or Cash. The "Payment Summary" panel beside it repeats the full cost breakdown so you can verify before committing.
8. Add special instructions and submit. Note anything the supplier or driver must know — gate procedures, site contact, safety requirements — then click "Place Order" in the bar fixed at the bottom of the page. That bar always shows the live Total Amount, so the number you approve is the number you saw.

ENTEK re-confirms pricing at the moment of submission. If a catalog price moved while you were building the order, nothing is charged quietly: the platform asks you to review the updated total and click "Place Order" again.

Why does the catalog depend on the branch you select?

Because suppliers define the geographic areas they deliver to, and the catalog shows only products whose supplier covers your selected branch's location. This is why the product list appears only after a branch is chosen, and why a branch in Riyadh may see different products, prices, and delivery fees than a branch in Dammam for the same category. It prevents the most expensive procurement error — ordering something that can never arrive. Two related rules keep orders clean:

• One supplier per order. If you add a product from a different supplier than the items already selected, the platform warns you first. To buy from two suppliers, place two orders.
• One currency per order. All products in a single order must be priced in the same currency.

Which payment methods can you choose?

Three: your company's account balance, a card payment through a secure payment page, or cash. Compare them before you reach step 7:

If the balance cannot cover the order, the panel shows the shortfall immediately and asks you to add funds or switch methods — you will not discover it after submission.

How do you set a recurring schedule?

Switch on "Enable Recurring Order" and the schedule window opens immediately. You define a schedule name, a start date, a frequency ("repeat every" a number of days, weeks, or months), the delivery weekdays for weekly schedules, and how it ends — never, on a specific date, or after a set number of deliveries. Once recurring is enabled you no longer pick a single delivery date; the schedule replaces it. After submission, manage everything from the "Recurring Orders" page: each schedule shows its frequency, next delivery, and status, and you can open the details, rename it, activate or deactivate it, or adjust which orders belong to the recurrence. Creating recurring orders requires the matching permission in your role, so if the switch is disabled, ask your administrator.

How do you track the order after submitting?

Open "Order Tracker": every order appears with a live status from placement to signed delivery.

From the tracker you can open the full order details, and completed deliveries carry a proof-of-delivery record tied to the signatory you selected on the order form. If a balance payment did not complete after the order was placed, you can retry it from the tracker as well.

How does ENTEK help your procurement team?

ENTEK gives procurement and facilities teams a single place to buy energy products for every site they manage: request quotations from verified suppliers, order against catalogs that reflect what can genuinely be delivered to each branch, pay from a controlled company balance or by card, and put routine supply on an automatic schedule instead of a calendar reminder. Because every order is tied to a branch, a signatory, and a tracked status, the result is a purchasing record your finance and operations teams can rely on — across one branch or fifty.